How Overhauled.ai collects, uses, and protects your information.
Overhauled.ai is a web services business operated by Mark Hurson, based in Guelph, Ontario, Canada. We build and fix websites for small businesses. You can reach us at hello@overhauled.ai.
We only collect information you give us directly. This happens when you:
The information typically includes your name, email address, business name, phone number (if provided), and a description of what you need help with.
We also use Google Analytics to understand how visitors use our site. This collects anonymous usage data like pages visited and time on site. No personally identifiable information is collected through Google Analytics.
We use your information solely to:
We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.
Quote form submissions are received via Netlify Forms and delivered to our email inbox. We may store your contact details in a simple spreadsheet or email folder to track project conversations. We do not use a CRM or marketing automation platform.
Email correspondence is stored in our Google Workspace account, which is subject to Google's privacy and security policies.
Our website uses Google Analytics, which sets cookies to track anonymous visitor behaviour. These cookies do not identify you personally. You can disable cookies in your browser settings at any time, or use a browser extension to opt out of Google Analytics tracking.
We do not use any advertising cookies or third-party tracking pixels beyond Google Analytics.
As a Canadian business, we operate under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:
To exercise any of these rights, email us at hello@overhauled.ai. We'll respond within 30 days.
We keep your information for as long as needed to complete your project and for a reasonable period afterward (typically up to two years) in case you need to refer back to past work. If you'd like your information removed sooner, just ask.
Our website is hosted on Netlify. Form submissions are processed by Netlify Forms. Our analytics are provided by Google Analytics. Each of these services has its own privacy policy governing how they handle data on our behalf.
Our services are intended for business owners and adults. We do not knowingly collect information from anyone under the age of 18.
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. We won't notify you of minor changes, but if anything significant changes we'll update the date prominently.
Questions about this privacy policy or how we handle your data? Reach out anytime: